Base: $30,000-$33,000; bonus/equity: not specified...
On-site with potential for hybrid schedule after training
Address verbal and written inquiries
Document research findings thoroughly
Communicate professionally with irate customers
Primerica Inc is seeking a Customer Service Representative for their Agent Services department in Duluth, GA, to provide exceptional support to term life policyholders and agents. The role is primarily on-site but offers potential for remote work after training, and comes with significant opportunities for career growth and a comprehensive benefits package
Job Summary
The Customer Service Representative 1 works in one of these departments delivering exemplary customer service to Primerica term life policyholders and agents.
This role will perform corrections identified during the call and forwards corrections to the appropriate party for further processing or approval when necessary.
Primerica offers career growth and opportunities to make your future as productive and rewarding as it can be.
Matching Summary
Match Score: 85
Primerica Inc is seeking a Customer Service Representative for their Agent Services department in Duluth, GA, to provide exceptional support to term life policyholders and agents. The role is primarily on-site but offers potential for remote work after training, and comes with significant opportunities for career growth and a comprehensive benefits package.
Salary
Base: $30,000-$33,000; Bonus/Equity: Not specified; Benefits: Day one health, dental, and vision insurance, 401(k) Plan with competitive employer match, Vacation, sick, holiday and volunteer time off, Life and disability insurance, Flexible Spending Account & Health Savings Account, Professional development, Tuition reimbursement
Skills & Requirements
Must-have
address verbal and written inquiries
document research findings thoroughly
communicate professionally with irate customers
Nice-to-have
professional growth opportunities
career path development
diversity and inclusion focus
Key Requirements
Minimum high school diploma or GED
1 year of call center customer service experience preferred
Previous insurance or financial services experience is a plus
Excellent PC skills
Intermediate skills in Microsoft Word
Ability to maintain knowledge of company’s products and procedures