Dispute Management Analyst

BP Retail UK

Budapest, Hungary
Hybrid
Customer service skills
Experience in telephone environment
Fluency in english
The role involves providing first and second line customer support for BP's internal and external customers

Job Summary

  • The role involves providing first and second line customer support for BP's internal and external customers.
  • You will ensure queries are answered with speed and accuracy while maintaining high customer satisfaction.
  • BP offers a supportive environment with opportunities for career growth and various employee benefits.

Matching Summary

The role involves providing first and second line customer support for BP's internal and external customers.

Skills & Requirements

Must-have

  • Customer service skills
  • Experience in telephone environment
  • Fluency in English

Nice-to-have

  • Experience using SAP and Salesforce
  • Problem solving and project management
  • Strong interpersonal skills

Key Requirements

  • Previous customer service experience
  • Excellent written and oral communication skills
  • Strong time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter