Duty Manager

Sofitel Sydney Wentworth

Phu Quoc, Vietnam
On-site
Oversee daily hotel operations
Manage and resolve guest complaints
Supervise front-of-house staff
Rixos is seeking a Duty Manager for their luxury hotel in Phu Quoc, Vietnam. The role involves overseeing daily operations, ensuring exceptional guest satisfaction, and managing front-of-house staff while maintaining high standards of service

Job Summary

  • As a Duty Manager, you will play a crucial role in ensuring smooth daily operations and maintaining exceptional guest satisfaction levels.
  • Oversee the day-to-day operations of the hotel, ensuring all departments work cohesively to deliver outstanding guest experiences.
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.

Matching Summary

Match Score: 85

Rixos is seeking a Duty Manager for their luxury hotel in Phu Quoc, Vietnam. The role involves overseeing daily operations, ensuring exceptional guest satisfaction, and managing front-of-house staff while maintaining high standards of service.

Skills & Requirements

Must-have

  • Oversee daily hotel operations
  • Manage and resolve guest complaints
  • Supervise front-of-house staff
  • Ensure health and safety compliance
  • Proficiency in hotel management software
  • Strong organizational and multitasking skills

Nice-to-have

  • Role model for staff
  • Calm demeanor under pressure
  • Dedication to customer service
  • Familiarity with local attractions

Key Requirements

  • Proven experience in a similar role
  • Excellent command of English
  • Flexibility to work varied shifts

Work Rights

Not specified

Tailored Resume

Cover Letter