(usa) Senior Manager, Operations - New Driver Experience

Walmart

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Driver lifecycle optimization
Cross-functional program leadership
Data-driven performance management
The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, driving improvements that strengthen the overall value proposition

Job Summary

  • The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, driving improvements that strengthen the overall value proposition.
  • The Senior Manager, New Driver Experience will lead strategy, execution, and continuous improvement of the early driver lifecycle, focusing on engagement, activation, and retention.
  • Walmart offers competitive pay, performance-based bonus awards, and a comprehensive benefits package including health, financial, and paid time off benefits.

Matching Summary

The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App, driving improvements that strengthen the overall value proposition.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, 401(k), stock purchase, PTO, tuition benefits

Skills & Requirements

Must-have

  • Driver lifecycle optimization
  • Cross-functional program leadership
  • Data-driven performance management
  • User activation and new user experience
  • Last mile delivery experience

Nice-to-have

  • Strategic initiative development
  • Enhancing contractor engagement
  • Scalable solution design
  • Building executive presentations

Key Requirements

  • Bachelor's degree and 6+ years experience
  • 3 years operations/project management experience
  • 1 year supervisory experience
  • Experience with product and tech teams
  • Gig driver industry experience

Work Rights

Not specified

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