Client Services Account Coordinator

RELX (Singapore) Pte Ltd

Base: $44,500 - $74,100; bonus/equity: not specifi...
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Managing large publisher accounts
Troubleshooting software-related issues
Coordinating customer data implementation
** RELX (Singapore) Pte Ltd is seeking a Client Services Account Coordinator to manage large publisher accounts and assist customers with their Editorial Manager® and ProduXion Manager® software. The role involves troubleshooting, customer training, and enhancing editorial workflows, while the company promotes a balanced work environment with extensive benefits. **

Job Summary

  • The role guides customers through the implementation of Editorial Manager and ProduXion Manager software while optimizing their editorial workflows.
  • Employees benefit from a healthy work/life balance with flexible hours, comprehensive health benefits, and paid leave for volunteering.
  • The position serves as the primary interface for reporting system bugs and acts as a liaison between customers, product management, and engineering staff.

Matching Summary

Match Score: 75

** RELX (Singapore) Pte Ltd is seeking a Client Services Account Coordinator to manage large publisher accounts and assist customers with their Editorial Manager® and ProduXion Manager® software. The role involves troubleshooting, customer training, and enhancing editorial workflows, while the company promotes a balanced work environment with extensive benefits. **

Salary

Base: $44,500 - $74,100; Bonus/Equity: Not specified; Benefits: Comprehensive medical/dental/vision, 401(k) match, wellness platform

Skills & Requirements

Must-have

  • Managing large publisher accounts
  • Troubleshooting software-related issues
  • Coordinating customer data implementation

Nice-to-have

  • Interest in scientific publishing developments
  • Diplomatic collaboration skills
  • Proactive growth opportunity identification

Key Requirements

  • Eligible to live and work in the United States
  • Experience in software support or editorial office
  • Accredited education in related field

Work Rights

Must be eligible to live and work in the United States

Tailored Resume

Cover Letter