Pharmasource And Ostomysource Customer Service Technician

Uniphar Group

CityWest, Dublin, Ireland
On-site with elements of hybrid working and travel to global sites.
Customer service team support
Timely customer order management
Vendor relationship management
Uniphar Group is seeking a Pharmasource and Ostomysource Customer Service Technician to provide exceptional customer support while managing orders and resolving queries. The role requires relevant qualifications and experience, particularly in the pharmaceutical sector, and offers a dynamic work environment with flexible hours

Job Summary

  • As a Pharmasource and Ostomysource Customer Service Technician, you will be the primary point of contact for customers, ensuring they receive exceptional service and support.
  • Your responsibilities will include customer support and issue resolution, managing customer orders, and liaising with various departments to resolve issues.
  • The role requires flexibility, good IT skills, clear diction, a good telephone manner, and a commitment to excellent customer service.

Matching Summary

Match Score: 85

Uniphar Group is seeking a Pharmasource and Ostomysource Customer Service Technician to provide exceptional customer support while managing orders and resolving queries. The role requires relevant qualifications and experience, particularly in the pharmaceutical sector, and offers a dynamic work environment with flexible hours.

Skills & Requirements

Must-have

  • Customer service team support
  • Timely customer order management
  • Vendor relationship management
  • Regulatory paperwork compliance
  • Adherence to GDP processes

Nice-to-have

  • Ambition and initiative
  • Openness to change
  • Supportive team environment
  • Adaptability and resilience

Key Requirements

  • Pharmacy Technician qualification
  • Previous customer service experience
  • Previous experience with SAP
  • Good IT skills (MS Office, PowerPoint etc.)
  • Flexibility for extra hours

Work Rights

Not specified

Tailored Resume

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