Customer Support Analyst - Compensation

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Saas software support
Hris background
Compensation solutions
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes.
  • We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • SaaS software support
  • HRIS background
  • Compensation solutions
  • time-sensitive solutions
  • Knowledge Centered Service

Nice-to-have

  • creative approach
  • curious minds
  • courageous collaborators
  • sun-drenched optimism
  • work-life balance

Key Requirements

  • 3+ years SaaS software support
  • 5+ years SaaS software support
  • Support or implement Compensation solutions
  • Engage and coordinate multiple teams
  • Manage incoming case queue(s)

Work Rights

Not specified

Tailored Resume

Cover Letter