Client Engagement Representative

CIBC

Waterloo, Canada
Fully remote
Client service
Customer engagement
Product knowledge
As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities

Job Summary

  • As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities.
  • Focus on each client experience and make every interaction meaningful.
  • We aspire to give you a career, rather than just a paycheck.

Matching Summary

As a Client Engagement Representative, you will be the first point of contact for most clients entering the banking centre and will engage clients in conversation to understand their immediate needs and identify opportunities.

Skills & Requirements

Must-have

  • Client Service
  • Customer Engagement
  • Product Knowledge
  • Financial Services Products
  • Branch Banking

Nice-to-have

  • Relationship-oriented
  • Digitally savvy
  • Adaptable to new tools
  • Motivated by collective success
  • Teamwork oriented

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter