Branch Concierge - Bundaberg

Commonwealth Bank

Bundaberg, QLD, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
As the Branch Concierge, you will be the public face of CommBank and the first person customers speak with

Job Summary

  • As the Branch Concierge, you will be the public face of CommBank and the first person customers speak with.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role requires availability for a predetermined roster of 18 hours per week covering Wednesday, Thursday, and Friday.

Matching Summary

As the Branch Concierge, you will be the public face of CommBank and the first person customers speak with.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in Financial Services or Retail
  • Approachable and professional demeanour

Key Requirements

  • Available for 18 hours per week roster
  • 9.30am - 4.00pm Wednesday, Thursday & Friday availability
  • Track record in Financial Services, Retail or Hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter