Not specified; generous discounts from over 350 re...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience
Job Summary
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
The position offers flexibility to work from home once fully trained and includes access to a corporate wellbeing program with discounted health insurance.
EML fosters a learning culture that invests in employees ensuring long-term career opportunities within a diverse and inclusive team.
Matching Summary
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
Salary
Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews
Skills & Requirements
Must-have
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
Sound analytical and problem-solving abilities
Nice-to-have
Background in customer service or mediation
Personal industry experience with accuracy focus
Proactive approach to challenges
Key Requirements
Background in customer service, mediation, or personal injury industry advantageous