Process Expert

Sun Life

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Customer service and quality commitment
Research and follow-up skills
Independent and team environment work
** Sun Life is seeking a Process Expert to enhance customer service through effective communication and problem-solving skills. The ideal candidate will possess a background in insurance products, demonstrate attention to detail, and thrive in a collaborative environment. **

Job Summary

  • Sun Life is a leading financial services company with over 150 years of history, helping clients achieve lifetime financial security and live healthier lives.
  • The technology function at Sun Life Global Solutions is geared towards growing existing business, deepening client understanding, and managing new-age technology systems.
  • We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself.

Matching Summary

Match Score: 75

** Sun Life is seeking a Process Expert to enhance customer service through effective communication and problem-solving skills. The ideal candidate will possess a background in insurance products, demonstrate attention to detail, and thrive in a collaborative environment. **

Skills & Requirements

Must-have

  • customer service and quality commitment
  • research and follow-up skills
  • independent and team environment work
  • attention to detail and problem solving
  • Group/Individual Insurance Products knowledge

Nice-to-have

  • dynamic colleagues and expert knowledge
  • empowered and challenged to be best
  • purpose driven work and excitement
  • inclusive culture and engaged people

Key Requirements

  • Typing skills of 25-30 words per minute
  • Working with mainframe/CSW/Valet, Ingenium applications

Work Rights

Not specified

Tailored Resume

Cover Letter