Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers
Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Our Customer Success Managers work directly with customers to improve their overall user experience with Workday, ensuring quality service and operational performance.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as advisors and facilitators to our customers.
Skills & Requirements
Must-have
customer relationship coordination
Workday roadmap communication
customer success plan development
customer concern resolution
solution feature adoption
Nice-to-have
sun-drenched optimism and drive
curious minds and courageous collaborators
bold ideas and genuine care
empathy and shared enthusiasm
Key Requirements
3-5+ years in a customer facing services role
Corporate Financial accounting experience
Functional domain expertise with Financial software