Base: $39,930.00; bonus/equity: not specified; ben...
Federal, state, and university policies
Integrated student information system
Phone etiquette
The Financial Aid Professional I assists to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations
Job Summary
The Financial Aid Professional I assists to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
This position will have the opportunity to visit orientation sessions on campus to present information concerning financial aid procedures and assist in default management efforts.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Financial Aid Professional I assists to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
Salary
Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Federal, state, and university policies
Integrated student information system
Phone etiquette
Word processing, email, spreadsheets, database management
Nice-to-have
Team player
Detail-oriented
Harmonious working relationships
Transformational opportunities and skills
Key Requirements
Associate's degree
Bachelor's degree in business administration or related field
Professional office experience on college/university campus
Customer service experience in professional office setting
Proof of legal authority to work in the United States