Customer Solutions Specialist

Power Systems Technology

Technical support for high-tech products
Experience in b2b and b2c support
Ability to manage escalated cases
Generac is a leading energy technology company committed to innovation

Job Summary

  • Generac is a leading energy technology company committed to innovation.
  • The Customer Solutions Specialist delivers high-quality technical support.
  • This role involves mentoring new hires and managing complex product-related issues.

Matching Summary

Generac is a leading energy technology company committed to innovation.

Skills & Requirements

Must-have

  • Technical support for high-tech products
  • Experience in B2B and B2C support
  • Ability to manage escalated cases

Nice-to-have

  • Bi-lingual in Spanish
  • Familiarity with Salesforce CRM
  • Understanding of solar PV systems

Key Requirements

  • Associate degree or equivalent experience
  • 3+ years in technical support roles
  • Experience with Generac Clean Energy products

Work Rights

Not specified

Tailored Resume

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