Customer Service Representative

Woof Pet Resort

Shrewsbury, MA, United States
$16-$18.00ph doe; tips; not specified
**
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
** Woof Pet Resort is seeking a Customer Service Representative who is passionate about pets and excels in customer interaction. The role requires engaging with pet owners, managing check-ins, and ensuring a welcoming environment while handling various responsibilities in a pet care setting. **

Job Summary

  • We are revolutionizing the pet industry and looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, and handling payments.
  • This role requires availability on evenings, weekends, and holidays, and involves physical activity such as standing, walking, and lifting up to 40 lbs.

Matching Summary

Match Score: 75

** Woof Pet Resort is seeking a Customer Service Representative who is passionate about pets and excels in customer interaction. The role requires engaging with pet owners, managing check-ins, and ensuring a welcoming environment while handling various responsibilities in a pet care setting. **

Salary

$16-$18.00/hour DOE; tips; Not specified

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter