Sales Director - Cx Solutions

CSG International Sdn. Bhd.

United States Remote
$145,697.16-$233,110.58; bonus opportunity; not sp...
Hybrid
Drive growth of cx portfolio
Shape and execute account strategies
Trusted advisor to senior stakeholders
Shape and execute account strategies that help our customers modernize how they engage, support, and retain their end customers across every channel

Job Summary

  • Shape and execute account strategies that help our customers modernize how they engage, support, and retain their end customers across every channel.
  • Drive new CX revenue within existing accounts, prospect, cold call, and create new CX opportunities within your module of existing strategic accounts, plus named new logo prospects.
  • CSG has been recognized a US News & World Report “ Best Companies to Work For ” for 2025-2026, a Newsweek “ America’s Greatest Workplaces in Tech ” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Matching Summary

Shape and execute account strategies that help our customers modernize how they engage, support, and retain their end customers across every channel.

Salary

$145,697.16-$233,110.58; Bonus opportunity; Not specified

Skills & Requirements

Must-have

  • Drive growth of CX portfolio
  • Shape and execute account strategies
  • Trusted advisor to senior stakeholders
  • AI-enabled CX capabilities
  • Own and grow strategic CX accounts
  • Full sales cycle experience

Nice-to-have

  • Collaborative culture
  • Passionate about customer experience
  • Fearlessly committed and connected

Key Requirements

  • 5+ years formal field sales experience
  • 8+ years sales experience identifying, qualifying, prioritizing prospects
  • Proven track record of achieving or exceeding sales quotas
  • Demonstrated success driving full sales cycle
  • Strong Client Relationship Management skills
  • Experience driving transformational change

Work Rights

Not specified

Tailored Resume

Cover Letter