Service Agent

FedEx

Guatemala City, Guatemala
High school degree or equivalent
Previous clerical or customer service experience
Ability to lift 50 lbs and maneuver 150 lbs packages
The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service

Job Summary

  • The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.
  • Employees assist customers by tracing packages, answering questions about services, and handling customs-related issues while ensuring proper labeling and compliance.
  • FedEx is recognized as a world-class company and consistently named among the World's most admired brands with awards for diversity and sustainability.

Matching Summary

The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and local customer service.

Skills & Requirements

Must-have

  • High School degree or equivalent
  • Previous clerical or customer service experience
  • Ability to lift 50 lbs and maneuver 150 lbs packages
  • Accuracy and attention to detail
  • Computer literacy and typing skills

Nice-to-have

  • Excellent communication skills
  • Problem-solving abilities
  • Sales lead generation experience
  • Customs documentation knowledge
  • Teamwork and interpersonal skills

Key Requirements

  • High School degree/Equivalent
  • Previous clerical or customer service experience
  • Ability to lift 50 lbs and maneuver 150 lbs packages

Work Rights

Not specified

Tailored Resume

Cover Letter