Satcom Help Desk Technician Tier 1 - Junior

CACI

$49,200 - $100,900; not specified; not specified p...
Fully remote
Satcom terminals and network infrastructures
First-line support to dod users
Rapid incident response
The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries

Job Summary

  • The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries.
  • Support focuses on rapid incident response, network troubleshooting, and coordinating service interruptions for transport infrastructure systems.
  • At CACI, we place character and innovation at the center of everything we do, offering a culture of integrity and an environment of trust.

Matching Summary

The Satellite Communications Operations Help Desk Technician Tier 1 - Junior provides first-line support to all DoD users by resolving their technical issues and inquiries.

Salary

$49,200 - $100,900; Not specified; Not specified

Skills & Requirements

Must-have

  • SATCOM terminals and network infrastructures
  • first-line support to DoD users
  • rapid incident response
  • network troubleshooting
  • audio-visual equipment support
  • software and hardware maintenance

Nice-to-have

  • culture of integrity
  • environment of trust
  • focus on continuous growth
  • flexible time off benefit
  • robust learning resources

Key Requirements

  • Active TS/SCI security clearance
  • Bachelor's degree or equivalent experience
  • Minimum 3 years DoD SATCOM experience
  • IAT Level I/II compliant certifications

Work Rights

TS/SCI clearance required

Tailored Resume

Cover Letter