Representative - Member Service

Texas Dow Employees Credit Union

Port Lavaca, Texas, USA
On-site
Cash handling
Customer service
Interpersonal communication
Texas Dow Employees Credit Union is seeking a Member Service Representative in Port Lavaca, Texas, to enhance member financial wellbeing through account transactions and personalized service. The role emphasizes relationship building, problem resolution, and education on digital banking solutions

Job Summary

  • The Member Service Representative delivers a unique Member experience to improve Member financial wellbeing through assisting Members and prospective members with a variety of account transactions.
  • Responsible for deepening relationships and driving REAL Service, Service Associates educate Members on digital solutions and identify opportunities to refer needed products and services through conversation.
  • Processes basic and complex teller transactions including deposits, withdrawals, check orders, statement printing, stop payments, wire requests, and loan payments in the lobby and drive-up environments.

Matching Summary

Match Score: 85

Texas Dow Employees Credit Union is seeking a Member Service Representative in Port Lavaca, Texas, to enhance member financial wellbeing through account transactions and personalized service. The role emphasizes relationship building, problem resolution, and education on digital banking solutions.

Skills & Requirements

Must-have

  • cash handling
  • customer service
  • interpersonal communication
  • problem resolution
  • digital solutions education
  • attention to detail

Nice-to-have

  • proactive and positive attitude
  • world-class REAL Service
  • community development activities

Key Requirements

  • High School Diploma or equivalent
  • Previous cash handling experience
  • Previous banking experience
  • Previous customer service experience
  • Previous hospitality experience
  • Ability to operate ten-key calculator and computer keyboard by touch
  • Availability for Saturday hours

Work Rights

Not specified

Tailored Resume

Cover Letter