Base: $60,000-$85,000 annually; bonus/equity: not ...
Hybrid
Ticketing system experience servicenow or freshservice
Scripting skills javascript python sql
Power bi reporting and dashboard creation
Driveway Finance Corporation is seeking a Business Systems Analyst I to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and collaborating with internal teams to enhance customer experience
Job Summary
The role involves resolving support tickets, implementing system enhancements, and developing reports to directly influence the customer financing experience.
Candidates will collaborate with cross-functional teams to process incidents, coordinate responses, and ensure high-quality Tier 1 support.
The position offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.
Matching Summary
Match Score: 85
Driveway Finance Corporation is seeking a Business Systems Analyst I to join their hybrid team in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and collaborating with internal teams to enhance customer experience.
Salary
Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO, Stock Purchase Plan
Skills & Requirements
Must-have
Ticketing system experience ServiceNow or FreshService
Scripting skills JavaScript Python SQL
Power BI reporting and dashboard creation
System change implementation via code or config
Customer service orientation and communication
Nice-to-have
Ability to learn new tools quickly
Attention to detail in troubleshooting
Experience with Excel automation tools
Methodical task organization and deadline management
Empathy and patience in customer interactions
Key Requirements
Bachelor's degree or equivalent experience preferred