Sage Intacct Customer Support Senior Associate

Baker Tilly

Remote, US
Base: $83,820 to $127,120; bonus/equity: not speci...
Fully remote
Sage intacct environment experience
Erp system troubleshooting skills
Customer support ticket management
Baker Tilly is seeking a Sage Intacct Customer Support Senior Associate to join their remote team, focusing on providing technical support to clients in a financial and accounting software environment. The ideal candidate should have a background in accounting or finance, alongside strong communication and problem-solving skills

Job Summary

  • This role involves diagnosing, troubleshooting, and resolving issues within the Sage Intacct environment for project customers.
  • The position offers upward career trajectory, flexibility in work arrangements, and meaningful relationships with clients and leadership.
  • Candidates will review and assign daily support tickets while collaborating with internal consultants and external vendors to drive solutions.

Matching Summary

Match Score: 85

Baker Tilly is seeking a Sage Intacct Customer Support Senior Associate to join their remote team, focusing on providing technical support to clients in a financial and accounting software environment. The ideal candidate should have a background in accounting or finance, alongside strong communication and problem-solving skills.

Salary

Base: $83,820 to $127,120; Bonus/Equity: Not specified; Benefits: Comprehensive compensation and benefits package included

Skills & Requirements

Must-have

  • Sage Intacct environment experience
  • ERP system troubleshooting skills
  • Customer support ticket management
  • Accounting or finance field background
  • Demonstration environment testing

Nice-to-have

  • Entrepreneurial networking skills
  • Team mentoring and development
  • Strong interpersonal relationship building
  • Flexible remote work adaptability

Key Requirements

  • Bachelor's degree required
  • 3+ years accounting/finance or software support experience
  • Eligibility to work in the U.S. without sponsorship

Work Rights

Must be eligible to work in the U.S. without sponsorship

Tailored Resume

Cover Letter