The role involves performing hands-on complaint evaluation, coding, and reportability determination for the Omnipod product platform
Job Summary
The role involves performing hands-on complaint evaluation, coding, and reportability determination for the Omnipod product platform.
The team lead is responsible for training staff on complaint coordinating activities and supporting cross-functional investigations.
Success in this position requires managing daily team metrics and facilitating continuous improvement projects to ensure compliance with quality standards.
Matching Summary
The role involves performing hands-on complaint evaluation, coding, and reportability determination for the Omnipod product platform.
Skills & Requirements
Must-have
Bachelor's degree required
3-5 years complaint evaluation experience
1-2 years data management in medical devices
Proven leadership and mentorship skills
Experience with FDA/ISO audits
Nice-to-have
Experience creating Pareto charts in MS Excel
Strong technical writing skills
Ability to make quick decisions under pressure
Willingness to pursue additional professional learning