Customer Banking Specialist - Mount Barker (20 Hours)

Commtq

Mount Barker, Australia
Part-time onsite (20 hours per week)
Deliver outstanding outcomes for customers
Build personal connection with customers
Respond to transactional needs
CommBank is seeking a part-time Customer Banking Specialist for their Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, assisting clients with financial products, and promoting digital banking solutions

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our Mount Barker branch on a part time basis! (20 hours per week).

Matching Summary

Match Score: 75

CommBank is seeking a part-time Customer Banking Specialist for their Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, assisting clients with financial products, and promoting digital banking solutions.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for customers
  • build personal connection with customers
  • respond to transactional needs
  • perform interviews and process applications
  • adhere to bank's processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • holistic solutions for customers
  • genuine passion for the customer

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place the customer at the centre
  • ability to work in a busy retail environment

Work Rights

Not specified

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