Television Licence Field Officer – Liverpool Area

Capita (public services)

Liverpool, United Kingdom
Base: £31,650 annual salary; bonus/equity: not spe...
Full uk driving licence
Mobile and able to visit properties
Flexible shift pattern including evenings and weekends
As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs

Job Summary

  • As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs.
  • The role offers a £31,650 annual salary, company car or car allowance, flexible 36.5-hour week, and generous holiday allowance.
  • Field Officers work from home and visit properties around Liverpool, supported by equipment and a network of colleagues.

Matching Summary

As a Field Officer, you’ll help customers understand TV licence requirements and guide them toward solutions that fit their needs.

Salary

Base: £31,650 annual salary; Bonus/Equity: Not specified; Benefits: Company car or £3,700 car allowance, mileage paid, pension, life assurance, paid volunteering day, family-friendly policies

Skills & Requirements

Must-have

  • Full UK driving licence
  • Mobile and able to visit properties
  • Flexible shift pattern including evenings and weekends
  • Customer communication skills
  • Home-based field work

Nice-to-have

  • Experience in customer facing roles
  • Supportive and inclusive work environment
  • Use of Body Worn Videos and lone worker support

Key Requirements

  • Full UK driving licence
  • Preferably customer facing experience
  • Ideally living in Liverpool L postcode area

Work Rights

Not specified

Tailored Resume

Cover Letter