Customer Success Account Executive (remote, Us-based)

Liquibase

Remote, US
Remote
Own and grow enterprise customer relationships
Drive expansion, renewal, and net revenue retention
Build strategic relationships with c-suite executives
Liquibase is seeking a Customer Success Account Executive to manage and enhance relationships with Enterprise and Fortune 500 clients in a remote capacity. The ideal candidate will possess extensive experience in technical account management and sales, focusing on customer retention, expansion, and strategic relationship building

Job Summary

  • This is a sales role with territory ownership—you'll carry an annual quota focused on expansion, renewal, and net revenue retention while ensuring customers realize full value from Liquibase.
  • Build strategic relationships with VP and C-suite executives, develop and execute customer success strategies that drive adoption and expansion, and serve as the customer's advocate and trusted advisor.
  • Liquibase offers a remote-first culture with potential for company-wide in-person gatherings, meaningful equity, comprehensive health benefits, and growth opportunities within the company.

Matching Summary

Match Score: 85

Liquibase is seeking a Customer Success Account Executive to manage and enhance relationships with Enterprise and Fortune 500 clients in a remote capacity. The ideal candidate will possess extensive experience in technical account management and sales, focusing on customer retention, expansion, and strategic relationship building.

Skills & Requirements

Must-have

  • Own and grow enterprise customer relationships
  • Drive expansion, renewal, and net revenue retention
  • Build strategic relationships with C-suite executives
  • Develop and execute customer success strategies
  • Manage renewal cycles and protect existing revenue
  • Develop and execute territory plans
  • Manage pipeline and revenue forecasting
  • Working knowledge of DevOps toolchains

Nice-to-have

  • Genuine curiosity about technical teams
  • No punks, no jerks culture

Key Requirements

  • 5+ years in technical account management, customer success, or technical sales with quota experience
  • Building net new pipeline with existing opportunities
  • Managing relationships and renewals with Fortune 1000 customers
  • Proven track record of executive-level relationship development
  • Comfort engaging both hands-on engineers and VP/C-suite stakeholders
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

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