Customer Success Manager - Paradox

Harkett

Scottsdale, AZ, United States
Base: $95,000 - $142,600 usd (scottsdale); $90,300...
Fully remote
Customer success management
Enterprise saas solutions support
Ai-powered recruitment platform
Paradox helps organizations reimagine recruitment with a conversational AI platform that streamlines hiring tasks to save time for recruiting teams

Job Summary

  • Paradox helps organizations reimagine recruitment with a conversational AI platform that streamlines hiring tasks to save time for recruiting teams.
  • The Client Success Manager partners with global enterprise clients to ensure successful onboarding, training, ongoing support, and account growth.
  • Workday offers a flexible work approach combining remote and in-office time, along with competitive compensation and comprehensive benefits.

Matching Summary

Paradox helps organizations reimagine recruitment with a conversational AI platform that streamlines hiring tasks to save time for recruiting teams.

Salary

Base: $95,000 - $142,600 USD (Scottsdale); $90,300 - $160,400 USD (other US locations); Bonus/Equity: Eligible for bonus and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer success management
  • Enterprise SaaS solutions support
  • AI-powered recruitment platform
  • Client onboarding and training
  • Strategic account management
  • Global cross-functional collaboration

Nice-to-have

  • HR/recruiting software expertise
  • Executive-level relationship building
  • Data analysis and communication skills
  • Mentorship of junior team members
  • Flexible hybrid work environment

Key Requirements

  • 5+ years customer success or account management
  • 5+ years enterprise SaaS implementation experience
  • Technical understanding of complex software ecosystems
  • Bachelor’s degree or equivalent experience
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter