Customer Service Specialist (Beauty & Aesthetics Industry)

IVI AESTHETIC PTE. LTD.

Singapore, Singapore
5 days a week, 10 am - 7 pm (onsite)
Experience in beauty wellness or aesthetic industry
Strong messaging and phone handling skills
Active listening and communication skills
IVI AESTHETIC PTE. LTD. is seeking a Customer Service Specialist with experience in the beauty and aesthetics industry. The role involves managing customer inquiries across various channels, providing information about treatments and products, and assisting with appointment scheduling

Job Summary

  • The role involves managing incoming calls, messages, and inquiries across all social media platforms and email channels.
  • Candidates must provide accurate information about treatments and products while assisting customers in scheduling appointments.
  • The position requires calling leads to book appointments and ensuring high attendance rates.

Matching Summary

Match Score: 85

IVI AESTHETIC PTE. LTD. is seeking a Customer Service Specialist with experience in the beauty and aesthetics industry. The role involves managing customer inquiries across various channels, providing information about treatments and products, and assisting with appointment scheduling.

Skills & Requirements

Must-have

  • Experience in Beauty Wellness or Aesthetic industry
  • Strong messaging and phone handling skills
  • Active listening and communication skills

Nice-to-have

  • Familiarity with CRM systems and practices
  • Excellent presentation skills
  • Collaboration with operation team

Key Requirements

  • 5 working days week schedule
  • Proven customer support experience
  • Experience in beauty services industry

Work Rights

Not specified

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