SERVICE CAPTAIN

CHAO YUAN PTE. LTD.

Singapore, Singapore
Not specified (assumed on-site based on job duties)
Supervise daily front-of-house operations
Lead and guide waitstaff effectively
Resolve customer complaints professionally
Chao Yuan Pte. Ltd. is seeking a proactive and customer-focused Service Captain to oversee front-of-house operations and ensure high service standards in their restaurant. The ideal candidate will lead the service team, manage customer interactions, and maintain a high-quality dining experience

Job Summary

  • The role involves overseeing front-of-house operations to ensure excellent service standards.
  • Candidates will lead the service team, coordinate with the kitchen, and manage table assignments.
  • Responsibilities include handling customer feedback, ensuring hygiene procedures, and assisting in training new staff.

Matching Summary

Match Score: 85

Chao Yuan Pte. Ltd. is seeking a proactive and customer-focused Service Captain to oversee front-of-house operations and ensure high service standards in their restaurant. The ideal candidate will lead the service team, manage customer interactions, and maintain a high-quality dining experience.

Skills & Requirements

Must-have

  • Supervise daily front-of-house operations
  • Lead and guide waitstaff effectively
  • Resolve customer complaints professionally

Nice-to-have

  • Proactive and customer-focused attitude
  • Experience mentoring new staff members
  • Strong coordination with kitchen staff

Key Requirements

  • Prior experience in restaurant supervision
  • Ability to work during service hours
  • Strong communication skills for guest interaction

Work Rights

Not specified

Tailored Resume

Cover Letter