Patient Access Representative 1 (on-site) - Full Time - Bascom Palmer Eye Institute Palm Brach Gardens, Fl

University of Miami

Palm Beach Gardens, Florida, US
Fully remote
Epic mychart, grand central adt, cadence, prelude, radiant, op time, care everywhere, resolute, nice incontact communication, and aria oncology
Hipaa protected information
Consent for treatment, financial liability, and hipaa
Performs full registration, and ensures that insurance is verified and all patients’ information is correct

Job Summary

  • Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
  • Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
  • Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.

Matching Summary

Performs full registration, and ensures that insurance is verified and all patients’ information is correct.

Skills & Requirements

Must-have

  • EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology
  • HIPAA protected information
  • Consent for Treatment, Financial Liability, and HIPAA
  • Insurance verification and authorization
  • Collect patient financial responsibility upfront

Nice-to-have

  • Projects a welcoming professional demeanor
  • Assists patients in navigating self-serve technology
  • Recognize, analyze, solve, and de-escalate issues

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year of relevant experience
  • General knowledge of office procedures and operations
  • Skill in data entry with minimal errors
  • Ability to communicate effectively in both oral and written form
  • Ability to process and handle confidential information with discretion

Work Rights

Not specified

Tailored Resume

Cover Letter