Partner Success Specialist

Arrive

Berlin, Germany
Not specified; not specified; benefits: 30 days va...
Hybrid (flexible model with a mix of office and remote work)
3+ years customer success or technical support experience
Fluent german and english communication skills
Experience with saas business customers
Arrive is seeking a Partner Success Specialist to join their Parking Business Unit, focusing on seamless implementation and support of their products and services. The role emphasizes building strong relationships with partners and requires a combination of customer success experience, technical understanding, and project management skills

Job Summary

  • The role involves ensuring seamless implementation of Arrive products and services while configuring, maintaining, and supporting them for partners.
  • Candidates will coordinate projects, manage software configurations, and oversee the rollout of signage in collaboration with sales, operations, and R&D teams.
  • The position offers a hybrid work model with 30 days of annual leave and access to LinkedIn Learning for professional development.

Matching Summary

Match Score: 85

Arrive is seeking a Partner Success Specialist to join their Parking Business Unit, focusing on seamless implementation and support of their products and services. The role emphasizes building strong relationships with partners and requires a combination of customer success experience, technical understanding, and project management skills.

Salary

Not specified; Not specified; Benefits: 30 days vacation, wellness subsidy, office setup, team events

Skills & Requirements

Must-have

  • 3+ years Customer Success or Technical Support experience
  • Fluent German and English communication skills
  • Experience with SaaS business customers

Nice-to-have

  • XML or JSON technical knowledge
  • Google Suite familiarity
  • Adobe Illustrator basic skills
  • Project management experience
  • Resilience and positive attitude towards change

Key Requirements

  • Minimum 3 years of relevant experience
  • German and English fluency required
  • SaaS industry background preferred

Work Rights

Not specified

Tailored Resume

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