Intake Coordinator

Stone River Recovery Center

San Antonio, Texas, US
Phone triage and inquiry handling
Client assessment and pre-registration
Insurance eligibility verification
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, addressing requests for services, and performing client call backs

Job Summary

  • The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, addressing requests for services, and performing client call backs.
  • Key responsibilities include conducting pre-admission assessments, interviewing clients and family members, reviewing admissions against criteria, and coordinating with insurance companies.
  • Stone River Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Matching Summary

The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, addressing requests for services, and performing client call backs.

Skills & Requirements

Must-have

  • Phone Triage and Inquiry Handling
  • Client Assessment and Pre-registration
  • Insurance Eligibility Verification
  • CRM System Documentation
  • Front Desk and Lobby Management

Nice-to-have

  • Community Resource Knowledge
  • Client and Family Support
  • Business Development Discussions

Key Requirements

  • High School Diploma or equivalent
  • One or more years' experience in healthcare admissions
  • Experience in client assessment
  • CPR certification required
  • De-escalation training required

Work Rights

Not specified

Tailored Resume

Cover Letter