Operations Executive(Jurong/Logistics Industry)

OAKTREE CONSULTING

Singapore
Oversee day-to-day customer service management
Process orders through wms system
Manage billing and inventory tasks
The role involves overseeing daily customer service operations and ensuring consistent satisfaction for clients

Job Summary

  • The role involves overseeing daily customer service operations and ensuring consistent satisfaction for clients.
  • Candidates will be responsible for processing orders, managing inventory, and coordinating with warehouse and transport teams via WMS.
  • The position requires resolving service complaints, handling stock discrepancies, and ensuring compliance with safety regulations.

Matching Summary

Match Score: 85

The role involves overseeing daily customer service operations and ensuring consistent satisfaction for clients.

Skills & Requirements

Must-have

  • Oversee day-to-day customer service management
  • Process orders through WMS system
  • Manage billing and inventory tasks
  • Liaise with suppliers and transport partners
  • Resolve stock discrepancies and escalations

Nice-to-have

  • Friendly and service-oriented attitude
  • Excellent problem-solving abilities
  • Collaborative team player
  • Identify work process improvements
  • Good attendance and punctuality

Key Requirements

  • Higher NITEC or Diploma/Degree
  • Minimum 1 year of relevant customer service experience
  • Proficient in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

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