Sr Manager, Rare Disease Customer Engagement Excellence (f/m/d)
Biogen
Vienna, , Austria
Customer engagement in rare disease
Cross-functional collaboration
Strategic account planning
The role involves driving excellence in customer operations with a focus on Rare Disease and acting as an enabler for customer-facing teams
Job Summary
The role involves driving excellence in customer operations with a focus on Rare Disease and acting as an enabler for customer-facing teams.
Biogen is a mid-sized biotechnology company providing stability and resources while fostering an environment where individual contributions make a significant impact.
Biogen is committed to building a culture of inclusion and belonging that reflects the communities where they operate and the patients they serve.
Matching Summary
The role involves driving excellence in customer operations with a focus on Rare Disease and acting as an enabler for customer-facing teams.
Skills & Requirements
Must-have
Customer engagement in rare disease
Cross-functional collaboration
Strategic account planning
Data-oriented mindset
Project management skills
Fluent German and English
Nice-to-have
Innovative and independent character
Experience with digitization and AI
Ability to influence decision makers
Enthusiasm for advancing capabilities
Strong analytical skills
Key Requirements
Bachelor's degree in business or life-science
5 to 8 years biopharmaceutical customer-facing experience