In_manager_growth And Customer Transformation_customer Consulting_advisory_gurgaon

PwC

Gurgaon, India
Hybrid
Customer, sales, marketing, service transformations
Growth, market-entry, go-to-market strategies
Omni-channel transformation
Lead client transformations across sales, marketing and service, partnering with CXOs to define the transformation agenda and translate ambition into clear roadmaps

Job Summary

  • Lead client transformations across sales, marketing and service, partnering with CXOs to define the transformation agenda and translate ambition into clear roadmaps.
  • Develop growth, market-entry and go-to-market strategies, shape programs on channel strategy, salesforce effectiveness, and drive omni-channel and e-commerce acceleration.
  • Drive digital- and AI-led transformation by identifying use cases, designing and implementing solutions, and building adoption for new digital ways of working.

Matching Summary

Lead client transformations across sales, marketing and service, partnering with CXOs to define the transformation agenda and translate ambition into clear roadmaps.

Skills & Requirements

Must-have

  • Customer, sales, marketing, service transformations
  • Growth, market-entry, go-to-market strategies
  • Omni-channel transformation
  • Digital and AI-led transformation
  • Channel, distributor, dealer and influencer management
  • Salesforce effectiveness and key account management
  • Customer service and experience design
  • Digital and data-led initiatives

Nice-to-have

  • Structured problem-solving and analytical skills
  • Engage and influence senior stakeholders
  • Clear, impactful communication and storytelling
  • High learning agility
  • Strong can-do attitude
  • Collaborative leadership style

Key Requirements

  • 5-7 years of relevant experience
  • MBA or equivalent from Tier-I/Tier-II institutes
  • 1-2 years of consulting experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter