Senior Associate, Product Management - Customer Engagement (business Cards & Payments)

Capital One

McLean, VA, US
Base: $101,100 - $138,400 depending on location; b...
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Bachelor's degree or military experience
1+ years product management or related experience
Experience with agile development processes
** Capital One is seeking a Senior Associate for Product Management in Customer Engagement, focusing on Business Cards and Payments. The ideal candidate will have a strong interest in AI and experience in product management or related fields, working to enhance customer servicing experiences. **

Job Summary

  • The role focuses on building servicing experiences for Capital One agents and customers to provide clarity and fast resolutions for Accounts Payable and Expense Management products.
  • Candidates are highly valued if they have proactively incorporated AI into personal projects or built automations using AI agents beyond basic text generation.
  • The position offers a comprehensive benefits package including health, financial support, and performance-based incentive compensation.

Matching Summary

Match Score: 75

** Capital One is seeking a Senior Associate for Product Management in Customer Engagement, focusing on Business Cards and Payments. The ideal candidate will have a strong interest in AI and experience in product management or related fields, working to enhance customer servicing experiences. **

Salary

Base: $101,100 - $138,400 depending on location; Bonus/Equity: Performance based incentive compensation eligible; Benefits: Comprehensive health, financial, and other well-being benefits

Skills & Requirements

Must-have

  • Bachelor's degree or military experience
  • 1+ years product management or related experience
  • Experience with agile development processes

Nice-to-have

  • Proactive incorporation of AI in personal projects
  • Intellectually curious with hunger to learn
  • Comfortable with ambiguity and bias toward action

Key Requirements

  • Bachelor's degree or military experience
  • At least 1 year of product management experience
  • No sponsorship available for new applicants

Work Rights

Not specified

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