Lead the design and execution of Sony Music’s global direct-to-consumer (D2C) supply chain strategy while driving operational excellence across customer service functions
Job Summary
Lead the design and execution of Sony Music’s global direct-to-consumer (D2C) supply chain strategy while driving operational excellence across customer service functions.
Oversee the design and implementation of the global D2C supply chain, including manufacturing, warehousing, fulfillment, logistics, systems integration, and operational reporting.
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
Matching Summary
Lead the design and execution of Sony Music’s global direct-to-consumer (D2C) supply chain strategy while driving operational excellence across customer service functions.
Skills & Requirements
Must-have
Global D2C supply chain design
Manufacturing, warehousing, fulfillment
Logistics and systems integration
Customer service strategic direction
Operational excellence initiatives
Cross-functional collaboration
Nice-to-have
Experience at Amazon or similar
Data-driven supply chain
Global mindset and travel willingness
Inclusive, collaborative, and global community
Key Requirements
10+ years leadership experience in D2C/e-commerce supply chain/customer service
Proven expertise in logistics, warehousing, vendor management
Strong background in ERP/WMS/OMS and e-commerce platforms