Base: $50-$70k; bonus/equity: not specified; benef...
Hybrid
2+ years customer service experience
1+ year insurance policy administration
High volume request management skills
The Policy Operations Specialist is responsible for executing midterm policy changes, endorsements, cancellations, renewals, and binding activities while ensuring high-quality client support
Job Summary
The Policy Operations Specialist is responsible for executing midterm policy changes, endorsements, cancellations, renewals, and binding activities while ensuring high-quality client support.
This role combines operational execution with a strong customer-service mindset to deliver timely, accurate, and consistent support to brokers and clients.
Hiscox offers a comprehensive benefits package including 401(k) matching, 24 paid time off days, paid parental leave, and a 4-week sabbatical after every 5 years of service.
Matching Summary
The Policy Operations Specialist is responsible for executing midterm policy changes, endorsements, cancellations, renewals, and binding activities while ensuring high-quality client support.