In Room Dining Supervisor

Four Seasons Hotels & Resorts

Whistler, British Columbia, Canada
Base: $25.00 - $26.65; bonus/equity: not specified...
In room dining order taking
Guest order communication
Food and beverage menu description
Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards

Job Summary

  • Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.
  • Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards.
  • We are looking for someone with excitement and dedication in serving our guests.

Matching Summary

Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.

Salary

Base: $25.00 - $26.65; Bonus/Equity: Not specified; Benefits: Competitive wages, Affordable staff accommodation, Seasonal ski pass or winter leisure allowance, Employee recognition and events, Employee wellness initiatives, Complimentary meal, Paid time off, Discount and travel programs

Skills & Requirements

Must-have

  • In Room Dining order taking
  • Guest order communication
  • Food and beverage menu description
  • Point-of-sales system usage
  • Timely order delivery coordination
  • Guest check closing and recording

Nice-to-have

  • Genuine connection and service
  • Commitment to luxury with heart
  • Teamwork and integrity
  • Creativity and innovation

Key Requirements

  • Leadership experience
  • Food and Beverage operation experience
  • Room Service/In Room Dining experience
  • Customer service experience
  • Current Serving It Right Certificate
  • Excellent verbal and written skills
  • Ability to work in Canada

Work Rights

Ability to work in Canada

Tailored Resume

Cover Letter