Customer Banking Specialist - Lakes Entrance

CBA New Digital Businesses Pty

Lakes Entrance, Australia
**
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
** The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Lakes Entrance branch to deliver exceptional customer service and support in various banking needs. The role emphasizes strong communication skills, customer-centric problem-solving, and the ability to work in a fast-paced retail environment. **

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • Employees will provide options for customers through education and demonstration of in-branch technology and digital banking options.
  • This is a Multi Channel Branch role where staff assist customers face-to-face in the morning and via telephone or digital channels in the afternoon.

Matching Summary

Match Score: 75

** The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Lakes Entrance branch to deliver exceptional customer service and support in various banking needs. The role emphasizes strong communication skills, customer-centric problem-solving, and the ability to work in a fast-paced retail environment. **

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Interest in building a long-term career

Key Requirements

  • Proven customer service experience in financial services, retail, or hospitality
  • Excellent communication skills
  • Ability to ask the right questions and act with integrity

Work Rights

Not specified

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