Customer Service Representative (bilingual)

SCR Medical Transportation

Houston, United States
On-site
Provide excellent customer service
Answer incoming calls and emails
Communicate in english and spanish
The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received

Job Summary

  • The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received.
  • They will provide customers, clients, and others with appropriate and accurate information in a timely manner.
  • Meeting all assigned quotas, metrics, and providing excellent customer service are the most important aspects of this position.

Matching Summary

The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received.

Skills & Requirements

Must-have

  • Provide excellent customer service
  • Answer incoming calls and emails
  • Communicate in English and Spanish

Nice-to-have

  • Timely and accurate information
  • Meet assigned quotas and metrics

Key Requirements

  • One year call center work experience
  • High School Diploma

Work Rights

Not specified

Tailored Resume

Cover Letter