As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners
Job Summary
As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners.
You’ll be accountable for hitting weekly and quarterly KPIs — including outbound activity (dials, talk time), strategic merchant calls, QBR delivery, and results tied to revenue, operational metrics, ads/promo adoption, and fair pricing conversations.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
Matching Summary
As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners.