Ap26 - Bac+5 - Chargé De Qualité Et D'expérience Client (h/f)

Renault Group

Remote
Remote
Customer experience analysis
Sales network animation
Data compilation and synthesis
Renault Group is seeking a Chargé De Qualité Et D'expérience Client for their Sales & Marketing division, focusing on enhancing customer experience for professional clients across multiple countries. The role involves data analysis, collaboration with international teams, and the development of service standards

Job Summary

  • Compile, synthesize, and analyze data from customer experience measurements.
  • Share analyses with countries and track improvement actions.
  • Participate in evolving standards and new animation tools for the professional customer network.

Matching Summary

Match Score: 85

Renault Group is seeking a Chargé De Qualité Et D'expérience Client for their Sales & Marketing division, focusing on enhancing customer experience for professional clients across multiple countries. The role involves data analysis, collaboration with international teams, and the development of service standards.

Skills & Requirements

Must-have

  • Customer experience analysis
  • Sales network animation
  • Data compilation and synthesis
  • Action plan tracking
  • English C1 minimum

Nice-to-have

  • Proactive proposal for evolution
  • New animation tool implementation

Key Requirements

  • Bac+5 degree
  • Office Pack proficiency
  • Rigorous and methodical
  • Autonomous
  • Teamwork skills
  • Analytical and synthesis skills
  • Confidentiality and discretion

Work Rights

Not specified

Tailored Resume

Cover Letter