Serviceledare

Carrier

Strosatragrand 12, Sweden
Customer relationship management
Lead service and control technicians
Personnel and ehs responsibility
You will be the customer's primary contact person, ensuring strong and long-term customer relationships while leading and planning service and control technicians

Job Summary

  • You will be the customer's primary contact person, ensuring strong and long-term customer relationships while leading and planning service and control technicians.
  • The role involves personnel and EHS responsibility for your group, ensuring high quality in service deliveries, quotes, and projects, and project managing repair projects from start to finish.
  • Carrier offers flexible work arrangements, development opportunities, competitive salary, and benefits including a pension plan, 6 weeks of vacation, and an Employee Assistance Programme.

Matching Summary

You will be the customer's primary contact person, ensuring strong and long-term customer relationships while leading and planning service and control technicians.

Skills & Requirements

Must-have

  • Customer relationship management
  • Lead service and control technicians
  • Personnel and EHS responsibility
  • Project management for repairs
  • Develop employee skills and processes

Nice-to-have

  • Drive growth and innovation
  • Customer-centric approach
  • Collaborative team environment
  • Commitment to diversity and inclusion

Key Requirements

  • High school education
  • Leadership potential
  • Business acumen and customer dialogue experience
  • Fluent English and Swedish
  • Education in refrigeration, HVAC, or environmental technology
  • Leadership experience
  • Experience with SAP, SalesForce, and ServiceMax
  • Refrigerant certificate Class 1
  • Hot work and EHS knowledge
  • Experience in automation or control systems

Work Rights

Not specified

Tailored Resume

Cover Letter