Customer Service Rep

Wintrust Financial Corporation

Northbrook, IL, United States
Base: $17.30-$22.60ph; bonus/equity: eligibility t...
On-site
Answering incoming calls and web chats
Resolving customer issues
Researching account issues
Wintrust Financial Corporation is seeking a Customer Service Representative to join their Northbrook, IL team. The role involves assisting customers with inquiries, transactions, and issues, while offering competitive pay and a comprehensive benefits package within a supportive company culture

Job Summary

  • As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
  • We have a culture that encourages an entrepreneurial spirit and offer multiple opportunities for development and upward mobility.
  • We offer a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.

Matching Summary

Match Score: 85

Wintrust Financial Corporation is seeking a Customer Service Representative to join their Northbrook, IL team. The role involves assisting customers with inquiries, transactions, and issues, while offering competitive pay and a comprehensive benefits package within a supportive company culture.

Salary

Base: $17.30-$22.60/hour; Bonus/Equity: eligibility to earn an annual bonus; Benefits: Medical Insurance, Dental, Vision, Life insurance, 401(k) with company match, and more

Skills & Requirements

Must-have

  • Answering incoming calls and web chats
  • Resolving customer issues
  • Researching account issues
  • Entering Check-By-Phone payments

Nice-to-have

  • Award-winning culture
  • Entrepreneurial spirit
  • Opportunities for development and upward mobility

Key Requirements

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • High school diploma or equivalent
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter