Customer Solutions Representative - Collector - Starting July 2026 - Remote - Ar, Mi, Nc, Pa Only

Ally

Little Rock, AR, US
Base: $23ph; bonus/equity: monthly incentives; ben...
Remote (within specific locations)
Outbound and inbound call handling
Auto loan account assistance
Payment issue resolution
Ally is seeking a Customer Solutions Representative to assist customers with their auto loan accounts through both outbound and inbound calls. The position requires strong customer service skills and offers competitive pay, incentives, and comprehensive training, with a focus on professionalism and customer satisfaction

Job Summary

  • The role involves proactively making outbound calls and handling inbound inquiries to assist customers with their auto loan accounts.
  • Candidates will receive thorough training in compliance, negotiation, and sales while contributing to a team that values professionalism.
  • Compensation includes $23 per hour plus monthly incentives with a structured schedule including weekday and occasional weekend shifts.

Matching Summary

Match Score: 85

Ally is seeking a Customer Solutions Representative to assist customers with their auto loan accounts through both outbound and inbound calls. The position requires strong customer service skills and offers competitive pay, incentives, and comprehensive training, with a focus on professionalism and customer satisfaction.

Salary

Base: $23/hr; Bonus/Equity: Monthly incentives; Benefits: Not specified

Skills & Requirements

Must-have

  • Outbound and inbound call handling
  • Auto loan account assistance
  • Payment issue resolution
  • High-speed internet 25MB/s minimum
  • Reside within 100 miles of designated cities

Nice-to-have

  • Empathetic communication style
  • Professional negotiation skills
  • Sales experience in financial services
  • Commitment to industry-standard practices

Key Requirements

  • Residency within 100 miles of Little Rock AR, Charlotte NC, Detroit MI, or Dresher PA
  • Minimum 25MB/s internet speed required
  • Availability for specific shift schedules including one Saturday per month

Work Rights

Not specified

Tailored Resume

Cover Letter