Claims Advisor

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, Flexibility to work from home to support work/life balance, Comprehensive learning and development opportunities.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

Matching Summary

As a Claims Advisor, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • solution focused mindset
  • handle and overcome challenges

Nice-to-have

  • high level of empathy
  • passionate about customer service
  • great listening skills
  • embrace change with confidence
  • learning and growing within business

Key Requirements

  • return-to-work journey support
  • timely access to required services
  • early sustainable return to work
  • actioned within appropriate timeframes
  • accurate records maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter