The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge, connecting learning interventions and knowledge consumption directly to business outcomes
Job Summary
The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge, connecting learning interventions and knowledge consumption directly to business outcomes.
You will own the learning technology roadmap, identifying and implementing the next generation of tools (AI-driven coaching, systems training interfaces, and Knowledge Management systems) that will enable us to deliver expert-level service at scale.
This is a visible role with the ability to impact change and drive how learning and knowledge is built and consumed.
Matching Summary
The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge, connecting learning interventions and knowledge consumption directly to business outcomes.
Salary
Base: $161,500 - $202,800; Bonus/Equity: eligible to earn performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits
Skills & Requirements
Must-have
learning measurement strategy
learning technology roadmap
data-driven insights
stakeholder influence
people leadership
project management roadmap objectives
Nice-to-have
visionary leader
expert measurement practitioner
influential partner
customer-obsessed innovation
manage ambiguity
Key Requirements
High School Diploma, GED, or equivalent certification
At least 5 years of experience in learning technology
At least 5 years of experience in project management or program management
At least 5 years of experience in client consulting
At least 3 years of experience in people leadership
Bachelor’s Degree in Learning and Development, Learning or Educational Technology or Data Analytics
6+ years of experience in project management or program management
3+ years of experience support learning or knowledge in a large-scale, global operations or call-center environment