It Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability,assistant Vice President

State Street

Kilkenny, Ireland
Major incident management
24/7 technical bridge operations
It service management best practices
The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity

Job Summary

  • The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity.
  • This role is accountable for managing major IT incidents and driving rapid resolution to minimize business impact.
  • State Street is committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Matching Summary

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity.

Skills & Requirements

Must-have

  • Major Incident Management
  • 24/7 Technical Bridge operations
  • IT Service Management best practices

Nice-to-have

  • Strong problem-solving skills
  • Exceptional communication skills
  • Global collaboration experience

Key Requirements

  • Bachelor’s degree in Information Technology
  • 5+ years of experience in IT Service Management
  • ITIL Certification strongly recommended

Work Rights

Not specified

Tailored Resume

Cover Letter