Field Service Engineer

Agilent Technologies UK

Vapi, India
On-site installation and repair
Hardware, software, networking support
Product performance diagnosis
Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions

Job Summary

  • Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions.
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.

Matching Summary

Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions.

Skills & Requirements

Must-have

  • On-site installation and repair
  • Hardware, software, networking support
  • Product performance diagnosis
  • Preventive maintenance advising
  • Integrated solutions delivery

Nice-to-have

  • Third-party product knowledge
  • Internal technical training delivery
  • Customer technical seminars

Key Requirements

  • 4-5 years experience Agilent HPLC, GC, SW
  • Bachelor's or Master's Degree or equivalent
  • Customer/vendor credentialing participation

Work Rights

Not specified

Tailored Resume

Cover Letter