Strong experience administering claims under src act
Expertise in dispute resolution negotiation and mediation
Proven ability to develop and conduct training programs
The role involves providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) to support case management teams
Job Summary
The role involves providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) to support case management teams.
EML fosters a learning culture with over 4,000 dedicated employees focused on helping people get their lives back through ongoing support during their return-to-work journey.
The position offers flexibility to work from home for up to 3 days per week once fully trained, along with comprehensive benefits including paid parental leave and health insurance.
Matching Summary
The role involves providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) to support case management teams.
Skills & Requirements
Must-have
Strong experience administering claims under SRC Act
Expertise in dispute resolution negotiation and mediation
Proven ability to develop and conduct training programs
Experience coaching and mentoring Case Managers
Sound understanding of legislation and case law
Nice-to-have
Motivated self-starter in fast-paced environment
Excellent stakeholder management skills
Commitment to continuous improvement initiatives
Customer-centric approach to claim management
Key Requirements
Demonstrated ability in workers compensation setting